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SMS Status Guide

Every message carries a status that tells you where it is on its journey to the recipient. Statuses fall into three groups: reached, in progress, and didn't reach.

Reached the destination

StatusWhat it means
DeliveredDelivered to the destination. The recipient's handset received it.
AcceptedAccepted by the carrier and en-route to the destination.

These two count toward Total messages projected to succeed on the Overview.

In progress

StatusWhat it means
SentHanded off and waiting to be sent, not yet confirmed by the carrier.

Didn't reach the destination

StatusWhat it means
FailedFailed to deliver to the destination.
UndeliveredThe destination couldn't be reached.
ExpiredAfter multiple attempts, the telco stopped trying.
RejectedRejected by the carrier.

Filter the History by any of these statuses to find exactly which messages landed where.