PindoDocs
Web AppWeb

Send

Compose a message, pick who gets it, and choose the sender ID it's sent from, all from SMS → Send.

Select your audience

Add recipients in any of three ways:

MethodHow
Phone numberType a number directly into the audience box.
Contacts / GroupsSearch and pick from the Contacts or Groups tabs.
Import from fileDrag a CSV in, or choose a file. Grab template.csv for the format.

Added recipients & report

When you import a file, Pindo validates the rows and shows a breakdown bar:

LabelMeaning
ValidRecipients that will receive the message.
DuplicatesNumbers that appear more than once.
InvalidNumbers in the wrong format.
UnsupportedNumbers from an unsupported country or telco.

Click Report → Download CSV to export the filtered contacts. The report lists every filtered recipient with the reason it was filtered out.

Choose a sender ID

Open "Send as"

Click the Send as dropdown at the top right.

Pick a source

Switch between Sender IDs and phone number, then search and select one.

You must select a sender ID before you can send. Until then, the form shows "Please select a sender ID to start sending messages."

Compose & send

Write your message in Compose your message. Personalize it with merge fields like @contact.name, then click Send message.

Prefer to automate? The same send runs over the API: see Send an SMS and Bulk SMS.